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Endeavour Energy

4.0/5 rating (1 votes)

Endeavour Energy, a state owned electricity infrastructure company, owns, maintains and operates the electrical distribution networks and is responsible for the safe and reliable supply of electricity to people in households and businesses across Sydney’s Greater West, Blue Mountains, Southern Highlands and the Illawarra.

  • The Company operates in the National Electricity Market, distributing and retailing electricity and value-added services to more than 830,000 customers or 2.1 million people, in households and businesses across a network franchise spanning 24,500 kilometres in Sydney's Greater West, the Illawarra, the Blue Mountains, the Southern Highlands and the South Coast.
  • Incorporated under the Energy Services Act 1995, they conduct their business with a sharp commercial and customer focus, within the terms of the Act on behalf of their shareholder, the NSW Government.
  • With an estimated value of $3.3 billion, their network is made up of over 170 major substations, 315,000 power poles and 28,000 smaller substations bound together by 33,000 kilometres of underground and overground cables.


To provide a safe, reliable and efficient electricity supply for the customers. The Company aims to deliver a $4.2 billion five-year program to build and maintain a significant part of NSW's electrical infrastructure. This includes building new substations and power lines and replacing ageing assets.


The Company's core values are safety excellence, taking the responsibility for the health and safety of their employees and others associated; respect for people, ensuring co-operation, trust, equity and support in the workplace; customer and community focus, using resources responsibly to deliver value and reliable service to customers and communities; continuous improvement, supporting innovation and better ways to do a job to add value to the business; act with integrity, acting ethically and being accountable for the actions. These corporate values drive and determine the operations of the Company.


The Company believes in keeping the customers at the forefront while conducting business operations. The Company's Customer Consultative Committee, comprising of independent industry experts and Endeavour's staff, represent Endeavour Energy customers. This committee provides effective customer and community input into policy, planning and decision making, which enhances the climate of trust between Endeavour Energy and the community by maintaining an open approach to all energy issues.


The Company believes that good governance is a critical prerequisite for a high-performance organisation with a sustainable future and share a commitment to high standards of business integrity, ethics and professionalism across all activities. Company's governance is structured in line with the requirements of two statues viz. Endeavour Energy are Energy Services Corporations Act 1995 (NSW) and the State Owned Corporations Act 1989 (NSW). This governance model ensures the delivery of outcomes sought by their shareholders and adherence to financial and risk management practices.


Endeavour Energy is actively involved in various community activities through various partnerships, consultations and direct involvements.

Community Partnerships

The Company supports Australia Day and Power Quality and Reliability Centre at the University of Wollongong to contribute to social and business development initiatives in the communities they serve.

Blacktown Solar City

Blacktown Solar City is a $37 million project that is deemed to save 22 gigawatt-hours (GWh) of electricity, 24,900 tonnes of carbon dioxide and $3 million per annum on its deployment. The Company runs a number of programs as part of Blacktown Solar City.

IHD program

An IHD is a small, portable and wireless touch screen device that can track the impact of individual household devices on the electricity consumption, display it in an easy to understand format, in real-time and calculate associated costs over time. This helps customers to regulate their energy usage.



  • PO Box 811
  • Postcode: 1730
  • City: Seven Hills
  • State: New South Wales
  • Country: Australia


  • Telephone: 131 081
  • Sales: 131 081
  • Fax: (02) 9853 6000