Click Energy

Click Energy is an electricity retailer servicing residential and small business customers in Victoria, South-east Queensland and New South Wales. Owned by Nu Energy, Click Energy is one of Australia’s most established solar supply and installation companies operating for over 20 years.

• Click Energy operates as a purely online retailer, accounts are fully managed online which helps in avoiding paper bills and reducing overhead costs.
• Click contributes an additional 4c per kWh over and above the regulated amounts for solar power feed in tariffs.
• Partnered with the US based energy technology company ‘Stem’. There are plans to introduce Stem’s electricity controlling system to the Australian market wherein customer's electricity usage can be charged at off peak rate.

Differentiation

As consumers’ concerns over the general increase in living costs have become more prominent, they are increasingly seeking cheaper alternatives to keep the costs down. Having a business model that operates completely online, the lower operating cost and paperless environment enables Company to regulate their energy price and channelize their savings to the customers.

Philosophy

The Company believes in going an extra mile when it comes to supporting customers with their energy needs, in a most effective and efficient manner. This philosophy is reflected in the operations and policies of the Company. Whether it’s their hardship policy which ensures that the hardship customers are identified at the earliest and are not deprived of what is called an essential service ‘electricity’ or a comprehensive, no obligation connection service provided free of charge to relieve customers of their utility services when planning a move, keeping customers at the forefront has been the core of its objectives.

Vision

High quality service at lowest possible price while keeping Company’s environmental and socio-economic interests intact. Whether it’s their online operational model to reduce operating cost; additional solar feed in tariffs to strengthen their position in solar energy market; support for Bendigo by offering electricity to household and businesses at reduced rates; ‘No paper bill’ approach to save environment or; investing in renewable energy sector through GreenPower, all these activities are aligned to this perspective.

Community

Click Energy is a major partner of the Bendigo Bombers Football Club. The Company provides Bendigo households and businesses substantial savings on their electricity bills.

Corporate Tree

Parent Company of Click Energy is Nu Energy Pty Ltd.

Incentives

'Refer a Friend' incentive plan encourages Company's current customers to refer their friends, neighbours or family members to the energy supplier and enjoy low electricity rates.